Which service should I choose and why: ICBC or Private?
For those who have been involved in a car accident, have an ICBC claim number, have an adjustor, and it is within 8 weeks of your accident, ICBC is the rate to pick. We currently have no therapists that do direct billing to ICBC, so please select Private if you have been in a car accident and are in need of treatment. If you are not on an ICBC case, you can choose the Private rate (this includes those with extended insurance for massage therapy).
What do you treat as an RMT?
Massage therapy treats conditions like:
• Headaches • Neck and shoulder tension • Numbness tingling or weakness in arms or legs
• Back pain • Whiplash • Work-related injuries (i.e. carpal tunnel or tendonitis)
• Sports injuries • Fibromyalgia • Stress
Not sure our massage techniques can help you? Call or email us for additional information.
What can I expect on my first visit?
First, you will be asked to fill out a case history form. Then the therapist will ask general questions to establish what areas of your body require help. You can discuss conditions needing to be addressed and ask questions. An assessment and test may be performed for evaluation of your condition and to see if you have any presenting complaints.
Do I need a doctor’s referral?
It depends on your insurance. On average, an RMT does not require a doctor referral to treat you if you are using MSP or private rates. However, some insurance plans require you to acquire a doctor referral prior to treatment. Check your insurance policy to see if you need a referral in order to be reimbursed for your massage treatments. Please note, a doctor referral for massage therapy is needed if you have an ICBC claim.
What types of payment do you accept?
Currently, our clinics accept debit, cash, or cheque for payment.